Customer Service

Our customer-service team handles quotation requests, order confirmation, delivery coordination and after-sales enquiries for industrial electrical and automation products.

Before You Order

Please provide the complete manufacturer part number, required quantity and destination country. For replacement items, a clear nameplate photo and the application details help us verify the correct configuration.

Order Handling

  • Availability and lead time are confirmed at quotation or order stage.
  • Shipping terms and estimated transit time are agreed before dispatch.
  • Manufacturer packaging, labels and available documentation are checked against the order details.
  • Any special packing or consolidation requirements should be stated before order confirmation.

After-Sales Enquiries

If an order arrives damaged, incomplete or different from the confirmed specification, contact us promptly with the order reference, product label and clear photographs. Warranty and return handling follow the applicable manufacturer policy and the terms stated in our quotation.

Contact

Fuzhou Baza Enterprise Co., Ltd.
Phone: +86-591-8750 7845
Email: info@bazaent.com

Use the form below for quotations, order questions or technical-product enquiries.